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Privacy policy  

This document was last updated July 31, 2007.

While you can travel through most of our website without giving us any information about yourself, it is sometimes necessary for us to request information so that we may provide services that you request, and this privacy statement explains our data collection practices and use in those situations. Please read the complete ilog.com privacy statement.

Collecting your Personal Information
Generally, personal information is requested when you register for an event that appears on our website, submit a support request online, request information about our products, or request an evaluation copy of our products. Personal information collected by ilog.com often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

Use of your Personal Information
We use your personal information for five primary purposes:

  • In order to better respond to requests for service, quotes for products or evaluation downloads
  • To address performance and fix issues
  • To respond to general inquiries and requests for information
  • To help you quickly find software, services or information on ilog.com
  • To help us create and deliver content most relevant to you

We may occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

ILOG will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) comply with the law or with legal process served on ILOG or its website; (b) protect and defend the rights or property of ILOG and its creditors (in the event of a dissolution proceeding), and, (c) address circumstances affecting the personal safety of users of ILOG, its websites, or the public.

Control of your Personal Information
When you register, or otherwise give us personal information, ilog.com will not share that information with third parties without your permission, other than for the limited circumstances described above. It will only be used for the purposes stated above.

ilog.com may send out periodic emails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. By emailing us at privacy@ilog.com you may:

  • View, edit and even remove personal information you have already given us
  • Tell us whether you want ilog.com to send you marketing information
  • Subscribe or cancel subscriptions to newsletters about our services and products

You may also send us a written request to perform any of the above to:

Webmaster
ILOG SA
9 rue de Verdun
94253 Gentilly cedex
France

Webmaster
ILOG, Inc.
1195 West Fremont Ave
Sunnyvale, CA 94087-3832
United States

Security of your Personal Information
ilog.com strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is not shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United States or any other country where ILOG, its subsidiaries, affiliates or agents are located.

Use of Cookies
To ensure we are publishing content customers need and want, ilog.com collects aggregated site-visitation statistics using cookies.

When someone visits the site, a cookie may be placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously.

ILOG may use cookies in connection with the use of your account on the ilog.com Web site as explained above.

If you choose to not have your browser accept cookies from the ilog.com Web site, you will be able to view the text on the screens, however you may not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

Links to Other Sites
ILOG also provides links to non-ILOG sites we believe may be of interest to you. These sites are provided as a convenience and are beyond our control. You are advised to check the privacy policies of those sites before providing your personal information to them.

Changes to this Statement
ilog.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the Privacy Statement. For material changes to this statement, ilog.com will notify you by placing a prominent notice on the website.

Contact Information
ILOG welcomes your comments regarding this Privacy Statement, please contact us by e-mail, or post at the following addresses.

e-mail address:

privacy@ilog.com

postal addresses:

Webmaster
ILOG SA
9 rue de Verdun
94253 Gentilly cedex
France

Webmaster
ILOG, Inc.
1195 West Fremont Ave
Sunnyvale, CA 94087-3832
United States

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Financial Highlights
First Quarter 2009
Ended Sept. 30, 2008

Revenues: €34.3 million
Earnings per share -
IFRS €0.19 (diluted)
Headquarters
ILOG headquarters, Gentilly, France

Europe
ILOG SA
9, rue de Verdun
BP 85
94253 Gentilly Cedex
Tel: +33 1 49 08 35 00
Fax: +33 1 49 08 35 10
North America
ILOG, Inc.
1195 West Fremont Ave
Sunnyvale, CA 94087-3832
Tel: 408-991-7000
Fax: 408-991-7001
Toll free: 800-FOR-ILOG
(800-367-4564)

All offices